Global Privacy Policy

Commitment to transparency and personal data protection across the SOA LIFE UP ecosystem.

1. Privacy Commitment

SOA LIFE UP and its affiliated entities place paramount importance on privacy protection and the security of data transmitted by users, customers, travelers, and partners across all our platforms.

2. Data Collected

We collect only information necessary for processing your requests and orders: • Identity and contact details (name, email address, phone number). • Shipping, billing details, and travel preferences for Madabest tours. • Browsing data and technical cookies required for website functionality.

3. Purpose of Processing

Your data is processed for: • Managing, preparing, and tracking orders, shipments, and travel bookings. • Communicating regarding inquiries submitted via our contact forms. • Improving service quality and fulfilling legal and accounting compliance.

4. Security & Retention

We implement robust technical measures to safeguard your data against loss, unauthorized access, or alteration. Data is retained only for the duration required by processing purposes or legal statutory terms.

5. Third-Party Sharing

SOA LIFE UP does not sell or rent personal data to third parties. Information is shared solely with essential service providers necessary for contract execution (carriers, payment processors, certified hotel partners).

6. Your Rights

You have the right to access, rectify, port, and delete your personal data. You may exercise this right anytime by contacting us at soalifeup@gmail.com or through our contact form.